Winning a Job in Customer Service on DVD

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  • Product Code: Winning a Job

HOW TO WIN A JOB IN CUSTOMER SERVICE (ON DVD) AND EXCELLENT FOR OTHER INDUSTRIES
This DVD also contains Information that is Excellent in Many Industries.

It is focused on Customer Service but it will give you techniques on Many Different Job Roles.

It is 44 minutes in length. It is detailed. Exceptionally Good. You will be pleased you purchased this DVD.
I have deliberately spent the time in preparing this advertisement to give you details of this DVD product.

If you want a Customer Service Role, then this is the DVD to purchase and absorb its contents.

May I suggest that you take notes as you watch it. Get some Paper and a Pen and start writing. Start learning.

I will now give you a summary of the contents of the presentation. It is delivered by an Expert and you will see.

Some people may feel that they 'know it all' but in actual fact, do not fully understand all of the processes.

There is a clear formula on how to win, and things that you can do, to excel and win your job of choice.

I will summarize the contents in point form, as it is presented on the DVD.

HOW TO PASS CUSTOMER SERVICE INTERVIEWS

  • Mock Interviews.
  • What is a Customer Service Interview?
  • Where do they take place?
  • How long do they last?
  • What are they looking for?
  • How to prepare?

SAMPLE QUESTIONS AND TIPS AND HOW TO ANSWER

  • Why have the Interview?
  • Face to face and elements.
  • Telephone Interviews.
  • How to Present Yourself.
  • Focus on High Level of Customer Service.

WHAT IS THE CUSTOMER SERVICE INTERVIEW

  • Stages of Selection.
  • Job and Person Specifications.
  • Assessing your skills.
  • What do you need to know?
  • The Role.
  • The Company.
  • Requirements of the Role.
  • Experience needed.
  • Reasons for applying.
  • What you can offer.
  • Your strengths.
  • What you are good at the Role.

LOOK AT A SAMPLE JOB AD AND UNDERSTAND IT

This section will help you understand the advertisement. They may look simple, but you may not address the requirements properly.

Learn how to read the Job Ad and how to respond.

HOW TO PREPARE FOR THE INTERVIEW

Major things that you need to do in advance of the Interview. Including:

  • Your CV.
  • Time and location.
  • Certificates and Awards.
  • Interview Techniques.

TECHNIQUES IN DETAIL

This section contains brilliant tips and suggestions on how to handle yourself.

There are things that you should do at the Interview. Learn what they are, and how to present yourself.

QUESTIONS TO PREPARE FOR AND ANSWERS YOU CAN GIVE

Employers will often ask a series of questions, and if you get it wrong, then you might easily lose to another applicant.

These questions are often simple in nature, but they are very powerful questions.

If you have the right answer prepared in advance, you will easily excel and put yourself into a winning role for the job.

FINAL STATEMENT

What do you say at the very end? Sounds easy enough doesn't it? Your final statement is very important.

You need to complete the Interview, and leave with the right impression.

MY COMMENTS IN CONCLUSION

As stated in the first paragraph, this is an excellent DVD to help you win Employment in Customer Service.

It can also help you in other Job Roles (if not Customer Service) because the information is very powerful and may apply in other Industries.

DISCLAIMER

If you purchase this DVD, then you understand that you buy the product at your own risk.

It will be up to you, to apply the information in the DVD. Every person has a different level of understanding. Only you can control your actions.

Your job history or experience can vary, and other people may be a better applicant.

It will be up to you to convince an Employer to Hire You instead of someone else.

It should be simple to understand, but this Disclaimer should make sense to anyone. You agree to purchase at your own risk.

I WISH YOU THE BEST AND HOPE YOU WIN YOUR DREAM JOB IN CUSTOMER SERVICE

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